Predictions 2019

Year End 2019: Business SMS, BOTS, and AI

It’s the end of the year and everyone is making their predictions for 2019. It’s easy to spot the Marketing Focus in most of these types of posts. The predictions are often about the uptake or growth in whatever product or service the company…
Secure Medical Records

Secure Messaging for HIPAA Compliant Texting

Texting is the most used data service in the world. Almost everyone always has a text-capable mobile device on their person. Many people use their personal devices to conduct company business. However, this BYOD (Bring Your Own Device) model…
Text-Based Customer Service

Text-Based Customer Service Is For Companies of All Sizes

There is no doubt that we society is moving quickly to a “Message First” communications model.  In the past, where you would just pick up up the phone and call someone or email them to let them know that you wanted to speak with them. Now…