Business Texting

Business Texting During The Pandemic - Do Not Go Silent

Business Texting During The Pandemic to hold and build customer loyalty COVID-19 is once again on the rise. There are many opinions about how much businesses should be communicating with customers at this unprecedented time. When COVID-19 first…
Curbside Pickup

MANAGING YOUR CURBSIDE PICKUP WITH TEXT MESSAGING AND MESSAGEPRO OFFICE

The COVID-19 pandemic as made curbside Pickup a regular part of many business operations. Find out the pitfalls and solutions for managing this new queue.

Big Advances in Technology, Communications Capabilities, and Payer Interest Driving Remote Care Health Care Models

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Every healthcare organization is pressed to improve communications with patients, both person to person communications, but increasingly too, to directly acquire data from devices in patient homes. Medicare in January of 2019 now permits remote…
Impatient Customer On The Phone

The Impatient Customer And Business Texting

The Culture of Impatience The growing culture of impatience and instant gratification continues to impact every business. It doesn’t matter if you are in retail, a service business, or provide a support service. Increasingly, customers want…
SMB Nation Logo

Harry Brelsford of SMB Nation Interviews Mark Herring at #ITEXPO

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SMB Nation is a publishing and events company, targeted at the small and medium business (SMB) channel partner/reseller/consulting/VAR community. SMB Nation spreads the knowledge of SMB technology trends through its conferences, books, SMB PC…
Messaging and Health Care

Four Ways Health Care Organizations Can Meet New Demands With Advanced Messaging Capabilities

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The Impact Of An Aging Population The average age of the US Population continues to rise. A recent report by the Population Reference Bureau titled “Aging in the United States” examines how boomers born between 1946 and 1964 will reshape…

MessagePro Announces API and White Label Availability

Text Enablement Is Growing Organizations of all types are embracing messaging not just to support internal needs but increasingly to serve clients, associates, and prospects. You can now text-enable your business phone numbers in just a few…

Texting Rather Than Talking: Insight from USA Today

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Much of our marketing material features the phrase, “Studies show that people would rather text than talk.” We also use this as a conversation starter during sales presentations, with many people wondering why and how this pattern has come…

SMS and Secure Messaging: The digital health tools of the century

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SMS and Secure Messaging are having an incredible impact on both hospitals and home health care providers. “The digital health tool of the century is SMS,” said Shahid Shah, a health IT consultant. “We know that digital health tools,…

Where did my blood donation go? Find out with Text Messaging

We are always on the lookout for innovative uses of text messaging and Business SMS. The Australian Red Cross Blood Service uses texting to encourage people to donate more often to save lives. Text messages help donations frequency double in…