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80% Of Customers Love Getting A Text Message From Where They Shop

Retail expert Erin Sykes discusses that 80% Of Customers Love Getting A Text Message From Where They Shop and that Curbside Pickup Is Here To Stay Businesses that have adapted to meet their customers where they are are thriving. Those that…
Business Texting

Business Texting During The Pandemic - Do Not Go Silent

Business Texting During The Pandemic to hold and build customer loyalty COVID-19 is once again on the rise. There are many opinions about how much businesses should be communicating with customers at this unprecedented time. When COVID-19 first…
Impatient Customer On The Phone

The Impatient Customer And Business Texting

The Culture of Impatience The growing culture of impatience and instant gratification continues to impact every business. It doesn’t matter if you are in retail, a service business, or provide a support service. Increasingly, customers want…